Membrane

Customer story ·

Missing Amazon listings, built the afternoon they were found.

sells accessories on Amazon, in its own Shopify store and to wholesale and retail buyers. Some products it sold on its other channels had never been listed on Amazon, so shoppers there could not buy them.

Membrane found them and built them in one afternoon: ten first, for the brand to check, then the rest after its go-ahead. Each batch closed with a receipt in the same conversation.

Conversation inside Membrane Workspace

Products missing on AmazonAmazon Catalog
  1. Wednesday, Sep 9
  2. Membrane operator

    We checked every product you plan to sell on Amazon against Amazon’s own reports. Some have no listing at all, so shoppers there can’t buy them. The list is attached.

    Products with no Amazon listing
  3. Can you start with ten, so we can see how they look?

  4. 2 h 31 min later
  5. Membrane operator

    The first ten are live and ready to receive stock.

    Receipt · Amazon CatalogDelivered
    10 listings created
    • ACC-20417Ready for stock
    • ACC-20418Ready for stock
    • ACC-20433Ready for stock

    + 7 more listings

  6. They look right. Go ahead with the rest.

  7. 51 min later
  8. Membrane operator

    The rest of the list is live and ready to receive stock.

    Receipt · Amazon CatalogDelivered
    Listings created: the rest of the list
    • ACC-20452Ready for stock
    • ACC-20460Ready for stock
    • ACC-20471Ready for stock

    + the rest of the list

  9. Wednesday, Sep 23
  10. We approved the new images for these three listings.

  11. 1 h 12 min later
  12. Membrane operator

    The new images are live on all three.

    Receipt · Amazon CatalogDelivered
    New images on 3 listings
    • ACC-20388Images live
    • ACC-20391Images live
    • ACC-20417Images live

    Each listing checked live on Amazon

The check

How we knew a listing was missing.

Amazon’s reports disagree about which listings exist. Three rules decided each product before anything was built.

ACC-204170 of 6 reports

  • All listings, by SKUno row
  • All listings, by titleno row
  • FBA ordersno row
  • FBA inventoryno row
  • FBA planningno row
  • Inbound shipmentsno row

Missing · create the listing

Absent from every Amazon report.

A product counted as missing only when none of six Amazon reports carried it. One report can miss a listing; six can’t.

ACC-20388Inactive

Sold every day this week

ACC-20391Active

Nothing at Amazon to sell

Sales and stock, never the status word.

Amazon can show a listing as Inactive while it sells, and as Active while it holds nothing to sell. So the check read what sold and what was on hand.

Stub5 characters · no images

Set M

Finished142 characters · 7 images

Created isn’t finished.

A new listing can sit on Amazon as a stub: a title a few characters long and no images. A listing went on a receipt only once it was finished and ready for stock.

More work for the same client.

Product explorer · accessories · Amazon, Shopify, wholesale, retailWhere every unit is, and where it will be.Read the story →Cost of goods · accessories · four channelsMonth-end cost of goods, tied to every order.Read the story →

Stop wondering if something better is out there.