Membrane · Support & contact
Email [email protected] or use the form below — a person reads every message and replies within one business day, Monday to Friday.
Clients with a running job also have a named expert on their account; anything urgent about live work goes to them directly and gets handled first.
Contact
The form opens the message in your own email app, addressed to our support inbox — nothing is collected on this page.
Membrane Inc · 651 N Broad St, Suite 206, Middletown, DE 19709, USA · [email protected]
What helps us help you
None of this is required, but each item shortens the round-trip.
The workspace or store name, and the page or report you were looking at.
What you were trying to do, what you saw instead, and roughly when.
Connecting or disconnecting a store, billing questions, or closing an account — say so plainly and we handle it from the email thread.
Your data, your access
Membrane connects to your store through the standard Amazon authorization. You can revoke that access yourself at any time in Seller Central under Apps and Services, and disconnecting from Membrane stops all collection immediately. How we handle data is written down in plain language in our privacy policy.