Membrane · Careers
AI can now take over the repetitive, time-eating parts of operational work. For an operator, that is the good kind of change — the thing that has always capped how many clients you can run stops being the cap.
We are building the first Membrane service around one operator who has done this work for real. That is this role.
What Membrane is / 00
The software handles the repetitive execution; the person who knows the work runs the service and owns the client outcome. Brands can run jobs themselves, but an operator on the account is the main way Membrane is used — which makes the operator role the centre of the product, not an accessory to it.
We are building the first such service now, shaped around one operator who has done the work for real. Being first means the service is built around how you actually work, instead of handed to you finished.
What you get / 01
You work directly with the team building Membrane and have real say in where it goes — what the service does, what gets built next, how it works in practice.
The reconciling, the data syncing, the status-chasing, the "did that actually go through" checks — the software takes them over. The repetitive parts of running a client stop being your job.
We run the service in the background. We do not talk to your clients, bill them, or go around you. If you ever want billing to run through us, that is your call to make, not ours to push.
Once that work is not eating your hours, the ceiling on how many clients you can run goes up. Same you, more brands.
▸ This is a paid engagement · terms agreed directly with you
How it works / 02
The point is to get something genuinely running on a real account quickly, then let it earn more responsibility at whatever pace you are comfortable with.
We get a single workflow running on Membrane for one or two of your current clients.
At first the software suggests and drafts, and nothing goes out without your okay. As you watch it get things right, it starts handling more on its own — at the pace you set.
By the end it is running on two of your clients and you have a real number — hours saved, errors caught, money recovered — with the job defined well enough to run smoothly.
What we ask / 03
One or two current clients, one workflow, in the first few weeks. This only works if it is the real thing.
We learn how the job really goes by watching you do it — especially the messy, it-depends moments that never make it into a process doc.
So it can do the routine parts the way you would, rather than the way we guessed.
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If you have run e-commerce back-office work for real and have one or two clients to bring, let us talk.
▸ Built by the team behind Membrane (getmembrane.com)