The first fix was live 56 minutes after access was granted.
- 56 min
- from access to the first fix live
- 15 min
- median reply to a message
- Every change
- in writing, with proof
“Membrane has been phenomenal. They knocked out in days a list we had been sitting on for months, caught my own errors before they went live, and every change came with a written explanation of what was done and why.”