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Customer story ·

New photos for a whole product line in 11½ hours of work.

wanted new Amazon photos across a product line. We built the sets before they asked, and put each batch up within hours of their yes.

11 h 28 min
of our time, from the first photo sets to every page checked
26 min
from the go-ahead to Amazon accepting the best sellers
2 h 18 min
from the second go-ahead to Amazon accepting the rest of the line
01 · The problem

Most pages still had the old photos.

In September the company approved a new photo layout, on a few designs first. The rest of the line still had fewer photos, and some pages had just one.

Before: a typical page
After: the approved layout

An illustration of one page, slot by slot.

02 · How fast

Each batch went up within hours of a yes.

11½ hoursof our own work, spread over Days 1–5
  1. Day 1Photo sets built before the ask
  3. Day 2Changes back the same day
  4. Day 3Best sellers liveNew photos were up 26 minutes after the company said go.26 min
  5. Waiting on Amazon
  6. Day 5Whole line liveWe checked every live page against our own files.
  7. Every dayKept in orderAny page Amazon puts back on old photos gets fixed again.

The 11½ hours are our own timed work. The breaks are the company’s review and Amazon’s processing, and the day count skips them.

03 · What we found

What our checks caught.

After each batch, we checked every live page ourselves instead of trusting Amazon’s “accepted”.

A photo Amazon blocked after accepting it

Amazon accepted one design’s new photos, but its page still showed the old ones. Amazon had blocked the main photo, because it showed a person with the product.

What we did

Our check of the live pages caught it, and a new main photo went to Amazon the same day.

A true-size redraw within hours

The company felt one photo made the product look bigger than it is.

What we did

We redrew it at true size, fixed two flaws we spotted ourselves, and sent two options 2 h 24 min later.

04 · What we did

How each batch of photos went up.

We built the photo sets while the company was still deciding. Then each batch went through the same four steps.

  1. Build the sets

    A full photo set for every design, before anyone asks.

  2. Get a yes

    The company looks the sets over and picks between options.

  3. Test, then upload

    Each upload runs first in Amazon’s test mode, then goes to every size of every design.

  4. Check the live page

    We compare each photo on the live page with our own file.

Any page still on the old photos gets checked again every day

05 · The job

The job behind this work.

Each job has a fixed price per deliverable, and a named Operator answers for the result.

JobCatalog ManagementOne master catalog, reconciled from your own sources and kept in sync with every storefront you sell on — content, variations, categories and compliance data, corrected whenever they drift.See the job

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Built by the team behind Membrane (getmembrane.com).

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